Frequently Asked Questions.

No. Foxcolab enforces mathematical zero-knowledge privacy. All message payloads, documents, note cells, and file attachments are encrypted client-side using keys derived from your Master Identity Key (Argon2id). Our cloud servers and database nodes store only ciphertext. System administrators possess management rights over session lifecycle and device enrollment, but hold zero decryption capability over user data.

Never. It is architecturally impossible for us to scan or ingest your private files, email bodies, or meeting transcripts because our servers never receive plaintext. We do not participate in telemetry scraping or LLM training on enterprise user payloads.

Most enterprise tenants with several hundred mailboxes migrate in less than 48 hours without operational downtime. Our automated migration daemon syncs email archives, calendar events, and drive directories in the background. Domain MX cutover takes under 5 minutes with dual-delivery routing.

Yes. Because Foxcolab utilizes client-side end-to-end encryption, all protected health information (PHI) and personally identifiable information (PII) is encrypted before transit and storage. We sign standard Business Associate Agreements (BAA) for HIPAA compliance and provide granular audit logging.

Yes. You can attach unlimited custom domains. Foxcolab automatically guides you through DNS records configuration for SPF, DKIM (2048-bit RSA or Ed25519), and DMARC enforcement to guarantee maximum email deliverability and prevent domain spoofing.

During account creation, each user is provisioned with an offline 24-word cryptographic recovery phrase (BIP-39 standard). If a laptop is lost, the organization administrator can instantly revoke that device's session token remotely from the Admin Console without exposing any private data.